Work Order System
Manage customer and internal equipment repairs with the Alert Work Order System. The Work Order System enables you to better organize, track, and monitor repair tasks for scheduled preventive maintenance (when used with the optional Preventive Maintenance System), unexpected equipment repairs, warranty work, and customerowned equipment.
Integration with the optional Purchase Order System* enables you to track the status of repairrelated orders or create a new Purchase Order.
To avoid renting equipment that’s down for maintenance, the inventory availability status can be automatically or manually changed when writing the Work Order.
As customer-owned equipment is checked in, the serial number is verified against the Stolen Equipment List. (The Stolen Equipment List must be maintained in order to receive accurate information.)
When a Work Order is closed, the equipment automatically becomes available for rent. In addition, the type of work completed, as well as the cost of labor and parts are updated on the item. This historical record provides valuable information for analyzing your return on investment and equipment life.
The Work Order screen displays the customer name, equipment to be repaired, type of work to be completed, warranty information (if needed), order, promised, and completed dates, and costs. Click on a Work Type to display the labor and parts associated with the task.
Feature Highlights
- Organize, track, and monitor repair tasks for internal and customer equipment
- Automatically updates equipment availability
- Track equipment repair costs for return on investment and equipment life analysis
- Verifies customer-owned equipment against the Stolen Equipment List
- Integrates with the Preventive Maintenance and Purchase Order Systems*
System Requirements
- Alert EasyPro version 5.1* or higher
Summary of Benefits
- Improve management of equipment maintenance by organizing, tracking, and monitoring repair tasks
- Increase revenue by accurately tracking labor and parts for customer-owned equipment
- Improve your return on investment analysis by managing repair cost
* EasyPro 8.0 required for Purchase Order System integration